Frequently Asked Questions​

SAMPLE REQUESTS

CAN I GET SAMPLES? HOW LONG DOES IT TAKE TO PROVIDE A TRIAL SAMPLE?

Yes you may request samples once you have gone through the sales consultation process with our team. It takes approximately 2-3 weeks, depending on the requirement.

PRODUCT & DEVELOPMENT

WHAT KIND OF PRODUCTS CAN YOU MAKE?

We provide customers with a wide range of OEM products, from basic formulating of powder based products, as well as multi-grains mix food and beverage products.

HOW CAN I BE ASSURED THAT YOUR OEM PRODUCTS ARE OF GOOD QUALITY?

Our factory strictly adheres to GMP (Good Manufacturing Practices) standards to ensure quality and consistency in all our products.

MUST I PROVIDE YOU WITH MY OWN FORMULATION? WILL YOU PROVIDE ME A FORMULATION IF I DON’T HAVE ANY?
  • We will be happy to manufacture your formulation for you if you already have one.
  • If you wish to have proprietary formulation, our in-house R&D and Nutritionist team will be able to develop a unique formulation that fits requirement.
  • If you wish to launch your products quickly, you may also consider using our existing formulations.

ORDER AND LEAD TIME

  • For existing formulations, we do not charge for producing trial samples of your product except courier charges.
  • For custom formulations, there will be a R&D development fee. Our sales team will be able to advise you in details based on your requirements.
DO YOU HAVE A MINIMUM ORDER REQUIREMENT?

We generally require a minimum lot of 3000-5000 units for Custom Formulations, but we can start from 500 units for Private Labeling with our existing formulations.

WHAT IS THE LEAD TIME REQUIRED?
  • If you’re buying our existing formulations, it takes around 4-8 weeks to product and deliver.
  • If you’re going for custom formulations, it will take 12 weeks upon PO confirmation, provided all your packaging materials are already with us.
  • We recommend a minimum 6-month development-to-delivery time frame to allow for adequate formula-development and manufacturing lead time.
HOW DO I PLACE MY FIRST ORDER?
  • To buy our existing formulations, please contact us with the item and quantity that you need. We will next email you with a quotation, upon which you will then generate a Purchase Order (PO). We will require an upfront payment before we deliver the items to you.
  • To purchase custom formulations, please contact with the product requirements and quantity that you need. Our Sales Consultant will provide a product proposal to you. Upon approval of formulation, we will email you a quotation, of which you will generate a Purchase Order (PO).

DESIGN & PACKAGING

WILL YOU BE ABLE TO HELP ME WITH MY PRODUCT DESIGN?

Our in-house design and marketing team will be able to assist you on all your requirements in this area, from developing a unique brand and logo, to designing packaging for your products

AM I ABLE TO SELECT MY PACKAGING?

We have a wide range of ready-stock packaging for your selection. We can also prepare custom-order packaging if your order quantities are above 5000.

致力于提供高质量和负担得起的OEM服务

如有任何查询:
info@aimfood.com
+6 016-721 2638

营业时间:
星期一至星期五: 9:00am – 6:00pm
星期六: 9:00am – 1:00pm

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